Habaji's Terms & Conditions — entirely in plain Bangla

Habaji (hereinafter referred to as the "Platform") is an online betting and gaming service operating for members in Bangladesh. The terms "member" or "user" in this document refer to any individual who has registered with or is using habaji's services.

• Balance: The total amount of funds held in a member's account.
• Deposit: A deposit made by a member into their habaji account.
• Withdrawal: Withdrawing funds from an account.
• Bonus: Extra rewards or free bets granted by habaji.
• Wagering Requirement: A required wagering amount that must be met before a bonus can be withdrawn.
• KYC: Know Your Customer — the identity verification process.

The following conditions must be met to open an account and use habaji's services. Every member is responsible for strictly adhering to these terms.

• To open an account, members must be at least 18 years or older years of age.
• Each individual may only One Account Only can open.
• All information provided at registration must be truthful, accurate, and up to date.
• Registering with false information will result in permanent account closure.

In accordance with habaji's security policy, all members are required to complete KYC verification. This is to prevent fraud and ensure the safety of every member's account.

• A clear photo of your National ID (NID) or passport must be provided.
• The name must match your Mobile Pay/Nagad account.
• Withdrawals may be restricted without KYC verification.
• Additional documentation may be required for large withdrawal amounts.

Habaji supports the most popular mobile and banking payment methods in Bangladesh. The deposit process is simple, fast, and completely secure.

• Mobile Pay: Instant deposits, minimum ৳100
• Nagad: Instant deposits, minimum ৳100
• Rocket: Instant deposits, minimum ৳200
• Bank Transfer: 1–3 business days, minimum ৳500

• All deposited funds must be from a legitimate source.
• Deposits from third-party accounts are not permitted.
• The name on the deposit must match the name on your habaji account.
• If a deposit is not completed, please contact support within 12 hours.

Receiving winnings quickly is one of the most important rights of every habaji member. We process withdrawals as fast as possible, and our track record in Bangladesh speaks for itself.

• Mobile Pay / Nagad: Typically 15–30 minutes (maximum 2 hours)
• Rocket: Typically 30–60 minutes (maximum 4 hours)
• Bank Transfer: 1–3 Business Days

• Minimum withdrawal: ৳500 (mobile banking), ৳2,000 (bank).
• Withdrawals can only be made to a registered payment method.
• If KYC verification is not completed, the daily withdrawal limit is ৳5,000.
• No daily limit for verified accounts (for large amounts, please contact support).
• If KYC verification is incomplete, additional verification may be required for larger withdrawals.

Habaji regularly offers its members attractive bonuses and promotions. However, each bonus comes with specific terms that must be followed.

• The welcome bonus on your first deposit can only be claimed once.
• Bonus balances cannot be withdrawn until the wagering requirements have been met.
• Typically, you are required to wager 10–30x the bonus amount (clearly specified on the promotions page).

• Weekly or monthly reload bonuses must be claimed within the respective period.
• Cashback bonuses can be withdrawn directly — no wagering required.
• VIP members enjoy the highest cashback rates.

• Claiming multiple bonuses from the same IP address or device is strictly prohibited.
• Habaji reserves the right to cancel or modify any bonus at any time.
• If bonus abuse is found, the account will be permanently closed.

Habaji is committed to providing a fair and transparent betting environment for all members. Our betting rules apply equally to everyone.

• Once a bet is accepted, it generally cannot be changed or cancelled.
• Where a cash-out feature is available, its specific terms and conditions will apply.
• Habaji reserves the right to void bets in cases of unusual or suspicious betting patterns.
• Bets placed at incorrect odds due to a technical error may be voided by habaji.
• If match-fixing or unfair advantage is proven, all winnings will be forfeited.

• Odds in live betting can change rapidly; the odds at the time of submission are final.
• Minor delays may occur in streaming or live data feeds.
• Habaji is not liable for bet processing delays caused by network issues.

Habaji is committed to maintaining a fair environment for all. The following activities are strictly prohibited and may result in permanent account suspension.

• Creating or operating an account using a false identity.
• Creating multiple accounts to take advantage of bonus offers.
• Accessing habaji via VPN or proxy.
• Placing bets using bots or automated software.
• Unauthorized access to another person's account.
• Money laundering or concealing the source of illicit funds.
• Attempting to hack habaji's systems.

If prohibited activity is proven, habaji may close the account without notice. In suspected cases, the account may be temporarily suspended while an investigation is underway.

Habaji firmly believes that betting is for entertainment purposes only. We want all our members to enjoy the platform in a safe and healthy way. To help prevent problem gambling, we provide a range of responsible gaming tools.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Automatic betting suspension after a specified loss threshold is reached.
• Time Limit: Set a maximum daily playing time limit.
• Cooling-Off Period: Take a betting break anywhere from 24 hours to 30 days.
• Self-Exclusion: Complete exclusion for a period of 6 months to 5 years.

Habaji strictly prohibits anyone under 18 from using the platform. If an underage account is identified, it will be closed immediately.

If any dispute arises with habaji, we are committed to reaching a friendly resolution. Our dispute resolution process is straightforward, transparent, and efficient.

• Step 1: Report your issue via live chat — most problems are resolved within 5–15 minutes.
• Step 2: If your issue remains unresolved, write to [email protected] with full details (response within 48 hours).
• Step 3: If the issue remains unresolved via email, please submit a formal complaint.

Habaji takes every complaint seriously and keeps a record of each one. Our goal is to resolve 90% of complaints within 48 hours.

• Live Chat: Available 24/7, with responses in Bengali
• Email: [email protected]
• Average Response Time: Live chat: ≤ 5 minutes; Email: ≤ 24 hours